Elevating Legal Front-of-House Operations

For front-of-house teams in law firms, the challenge is balancing client hospitality, internal coordination, and operational efficiency. That’s where New Wave Workspace steps in - a single, integrated platform that transforms how legal reception and facilities teams orchestrate the entire client meeting experience.

One Platform, All Services, Zero Friction

Unlike generic room booking tools or catering add-ons, New Wave Workspace was built as an all-in-one digital workspace platform. For a law firm’s front-of-house, this means:

Meeting Room Scheduling – Book the right room in seconds, with live availability, visual floorplans, and recurring meeting options.
Catering Services – Request coffee, lunch, or special hospitality directly within the booking workflow - automatically routed to your catering team.
Visitor Management – Pre-register guests, print badges, capture NDAs, and notify hosts the moment clients arrive.
Service Coordination – Add AV setup, room layout changes, or extra chairs without juggling multiple systems.
Instant Updates – Real-time changes instantly notify catering, facilities, and security - no more phone tag or missed requests.

Room Scheduling at the Door - Powered by Crestron

New Wave Workspace partners with Crestron, the market leader in best-in-class room scheduling panels, to bring booking right to the meeting room door.

For legal front-of-house teams, this means:

At-a-glance room status – Instantly see if a room is free, in use, or about to be occupied.
On-the-spot booking – Reserve the room directly from the Crestron panel without returning to a desk.
Live sync with New Wave Workspace – Every change on the panel is instantly reflected across catering, AV, and visitor workflows.
Elegant, professional hardware – A premium look that fits the high standards of modern law firms.
Client confidence – Guests see technology that matches the professionalism of your legal brand.

This integration ensures there’s no guesswork, no double-booking, and no last-minute scrambling. The front-of-house team has the same visibility as meeting hosts and service teams, keeping operations tight and client impressions flawless.

Why This Matters for Law Firms

1. A Flawless Client Experience

Clients expect precision, privacy, and professionalism. New Wave ensures their arrival is smooth, their meeting room is ready, and refreshments are on time - every time.

2. Full Control for Front-of-House Teams

Reception and facilities staff get a single dashboard showing all meetings, visitors, and service requests. No switching between catering spreadsheets, visitor logs, and booking systems.

3. Integration with Legal Workflows

Many law firms rely on Outlook or Google Calendar - New Wave syncs seamlessly, so bookings made in your usual calendar still connect to catering and visitor management workflows.

4. Reducing Admin Overload

No more emailing catering, calling IT for AV, or chasing meeting changes. One update in New Wave automatically alerts all service teams.

5. Data for Continuous Improvement

Track how often rooms are used, which catering items are most popular, and when visitor flow peaks - valuable insights for cost control and service quality.

The New Wave Difference: Designed for Enterprise, Perfect for Legal

While other platforms might handle a piece of the puzzle - a catering module here, a visitor app there - New Wave Workspace gives law firms a unified front-of-house solution.

Key differentiators:

All-in-one booking + catering + visitor platform (no multiple vendors)
Crestron hardware integration for world-class in-room scheduling
Customizable workflows for legal privacy and compliance needs
Enterprise-grade security for sensitive client data
Scalable - from boutique firms to multi-location global practices
Real-time service coordination across catering, AV, facilities, and security

Final Word: Making Every Client Visit Count

For law firms, every client interaction is a moment to reinforce confidence and credibility. New Wave Workspace equips front-of-house teams with the tools they need to deliver an impeccable experience - from first handshake to last coffee refill.

When the details matter (and in law, they always do), you need a platform that keeps them all under control. That’s why more and more law firm front-of-house leaders are choosing New Wave Workspace.

Ready to elevate your client experience?